Service Management Group (SMG) is a global, technology-enabled experience measurement firm that helps multi-unit B2C and B2B brands listen better, act faster and outperform the competition. Using feedback and behavioral data, SMG uncovers customer and employee insights that help brands make improvements to increase loyalty and drive financial performance. https://www.smg.com/
SMG is looking to add a Business Development Representative, to play an integral part in accelerating SMG’s growth through supporting pipeline creation for assigned industries through effective outbound prospecting with a focus on generating qualified leads for sales discovery and conversion to pipeline. The role requires targeted research, calling and emailing to identify and qualify buyers in multi-unit restaurant, retail, healthcare and other relevant industries.
Success means qualifying leads for sales discovery that convert to pipeline and advance to closed bookings for SMG. The position will be based in SMG’s Kansas City headquarters.
Required Experience + Traits: