SMG (Service Management Group) is looking for a Software Engineer! This individual will be responsible for using tools, languages, coding standards and best practices to develop new product features and maintain year over year product functionality and enhancements. You will create and execute unit tests and addresses defects, work closely with the BA, QA and other related teams to ensure consistent understanding of requirements and approach. In addition, you will assist in planning and implementation of a strategic direction for products.
SMG partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform the competition. Strategic solutions include omniCXTM, Brand Research, and Employee Engagement. SMG evaluates 250 million surveys annually, across 130 countries.