• Associate Solution Analyst

    Job Locations UK-Hertfordshire-St. Albans
    Posted Date 1 month ago(4/19/2018 11:33 AM)
    Job ID
    # of Openings
    Client Services/Account Management
  • Overview


    Associate Solution Analyst, St Albans 23,000 + Free Parking, Pension, Healthcare and a great working environment.

    Are you a graduate with an interest in working with data, systems and consumer insight?

    A rare opportunity where a credible global business is offering full training in an exciting and varied position with long term career prospects.



    Following a thorough and planned induction your responsibilities will include:

    • Elicit, analyse, specify, and validate the business needs of project stakeholders
    • Leverage communication, analytical, technical, and problem-solving skills to help support the development process
    • Create, maintain, and update documentation to ensure accuracy of survey and/or reporting deliverables
    • Execute quality control tests and utilise automated tests to validate deliverables with support
    • Utilise internal tools to design surveys and reporting systems (web, database, and other)
    • Multi-task whilst working to tight deadlines on multiple projects prioritising by deadlines




    If you want to be part of business that delivers valuable insight and recommendations to our ‘High Street’ then contact us to learn more…

    The following Skill Set is essential:

    • Educated to a degree level
    • Excellent communication skills both written and verbal
    • Ability to build internal relationships
    • Strong technical ability with an interest in technology and systems
    • Excellent attention to detail - you will be responsible for quality control of your projects


    Key Words: Business Analyst, Project Coordinator, Graduate, Customer Insight, Project Manager, Systems Administrator, Data Administrator

    Locations: St Albans, Hemel Hempstead, Watford, Luton, Harpenden, Dunstable, Hertfordshire, Bedfordshire



     Interested? Please apply online to https://careers-servicemgmtgroup.icims.com.


    SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors. Strategic solutions include omniCXTM, Brand Research, and Employee Engagement. SMG evaluates 200 million surveys annually, across 130 countries.


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