Executive Assistant

US-MO-Kansas City
6 days ago
Job ID
# of Openings
Human Resources


Service Management Group (SMG) is a leader in providing customer and employee satisfaction and loyalty information to multiunit restaurant, retail, and service companies. We help many of the best known brands in the world understand their most valuable resources: their employees and customers.


We are looking for an Executive Assistant to support our Chief Strategic Officer, as well as the Human Resources and Accounting departments. The Administration department is responsible for providing overall support to SMG to help others succeed.  In addition to traditional functions, our team works closely with all of the SMG departments on various cross-functional projects. We are passionate about the success of SMG and, more specifically, our people.  Responsibilities span across internal strategy, recruiting, legal and regulatory, coaching and development, compensation and benefits, employee relations and community involvement.


  • Ability to work with highly confidential information
  • Strong time management, prioritization and organizational skills
  • Good interpersonal, oral and written communication skills
  • Strong analytical and problem-solving skills
  • Ability to work in a team environment
  • Experience in the HR/Accounting field is a plus
  • Proficient in Microsoft Office applications
  • Send out e-mails, letters and other business correspondence
  • Complete expense reports for company credit card
  • Schedule meetings and conference calls
  • Proactively managing calendar
  • Performing general office duties
  • Supporting special projects or other office duties
  • Providing back-up support for other administrative positions, as requested



  • Bachelor’s degree with emphasis in Business, Human Resources, or related area or equivalent combination of education and work experience
  • 1-3 years experience as a Human Resources Coordinator or Administrative Assistant or related field
  • Experience using software applications such as Microsoft Office, Outlook, Word, PowerPoint and Excel
  • Strong communication skills and ability to collaborate with team members
  • Passion for doing things right
  • Acute attention to detail
  • Ability to multitask


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