Sr. Sales Executive

US-MO-Kansas City
2 weeks ago
Job ID
# of Openings


Are you looking to join a progressive, forward-thinking company, built on technology and customer insights, that operates in an exciting and fast-paced environment? SMG (Service Management Group) partners with more than 400 brands globally improving customer and employee experiences, through our technology and insights, in analyzing over 200 million surveys annually, across 130 countries.


SMG is seeking a top-performing Sr. Sales Executive (Customer Engagement Director) to play an integral part in accelerating SMG’s growth through initiating, developing and closing new client partnerships.


Responsible for proactively developing, implementing, and directing business development activities that will meet sales objectives as part of the overall growth strategy of the company. Acquiring new business partners through prospecting, cold-calling, networking and building relationships with industry client leaders.


To accomplish these expectations, the successful candidate will continuously demonstrate knowledge and understanding of buyer habits and market trends while concurrently assessing marketplace developments of competitors


  • Minimum of 4-6 years presenting SaaS, CRM or other analytics solutions within a multi-stakeholder environment
  • Proven track record of quota attainment, lead management and multi-quarter pipeline development
  • Experience managing multiple opportunities and maintaining accurate forecast
  • Strong self-starter, able to work collaboratively while navigating team sales approach
  • Experience developing and executing against a territory plan, managing multiple deals through initial research and discovery to closed won
  • Efficient planning and excellent communication skills - written, oral and presentation
  • Experience using Microsoft Dynamics or other CRM tools to document and manage pipeline
  • Proficiency in Word, Excel and PowerPoint
  • Bachelor’s degree
  • Ability to travel up to 25%


We understand that happy employees mean happy clients and that our people are our greatest assets. To that end, SMG offers a casual work environment, great benefits, and competitive salary. If this position is a match with your experience and interests, please apply online via


For more information on SMG, visit us at

To learn more about what the Kansas City area has to offer, visit


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